Privacy Policy

AB Electrical collects the information you submit through this website so we can respond to your enquiry, quote request, or service question.

This includes the name, phone number, email address, suburb and message you provide, along with an optional service selection and images. Please leave out identity documents, payment details, alarm codes and other information that is not needed to explain the job.

An enquiry also includes the page it was sent from and limited information about how you reached the website, where available. Technical services can process information such as your IP address, browser and device details when delivering and protecting the site.

We use enquiry information to contact you about the job you asked about, provide advice, organise service work, and improve how the website handles enquiries.

We do not use website submissions for unrelated marketing campaigns or sell your details to third parties.

Reasonable steps are taken to protect website submissions and keep access limited to the people who need it to respond to your enquiry.

No online system is guaranteed to be completely secure, but the site is built to minimise unnecessary handling of your information.

Vercel hosts this website and processes requests needed to display pages and handle the contact form. Resend delivers enquiry emails, including the submitted contact details, message and any accepted images, to AB Electrical.

Google Analytics and Google Ads are used to understand website visits and measure contact actions. These services may process browser, device, cookie and advertising identifiers. Our enquiry tracking does not send your form name, email address, telephone number, message or attachment details to Google Analytics or Google Ads.

Service providers may process information outside Australia, including in the United States. Their privacy notices describe their own processing. Following an external map, social-profile or other website link also takes you to that service and its privacy practices.

The website uses cookies and related browser storage for analytics, advertising measurement and limited visit information associated with an enquiry.

Measurement includes page visits, phone-link clicks and accepted form submissions. A phone-link click does not establish that a call connected or that work was booked.

You can control or block cookies through your browser settings. Some site features may work differently if cookies are disabled.

To ask about information you submitted, request access, correction or deletion, or raise a privacy concern, contact AB Electrical using the details on the Contact page. Information may need to be retained for the enquiry, work records or applicable legal obligations; a deletion request does not necessarily remove every record immediately.

If you do not want analytics-related cookies to be stored, you can manage that through your browser settings.